RETURNS, REFUNDS & TERMS
Thank you for choosing the Plum Effect. We take pride in offering high-quality accessories to enhance your style. Please review our refund policy before making a purchase:
1. **All Sales Final:** Once a purchase is made, it is considered final. We do not offer refunds, exchanges, or returns for any reason, except as stated below.
2. **Defective or Damaged Items:** In the event that you receive a defective or damaged item, please contact our customer support within 7 days of receiving the product. We will assess the situation and may offer a replacement or store credit, subject to our discretion.
3. **Incorrect Item Received:** If you receive an incorrect item, please notify us within 7 days of receiving the prod We will provide instructions on returning the item and will ship the correct item to you once the incorrect item is received and inspected.
4 . **Return Process:** To initiate a return or report a defective item, please contact our customer support at theplumeffect@gmail.com Within the specified timeframes. Please provide your order number, a description of the issue, and any relevant photos.
By completing a purchase with the Plum Effect, you acknowledge and agree to abide by our no refund policy. We appreciate your understanding and support.
If you have any questions or concerns about our policy, please contact our customer support for assistance.
Sincerely,
Christen C.
The Plum Effect
TERMS AND CONDITIONS
*Terms and Conditions**
Welcome to the Plum Effect. Please read these terms and conditions carefully before using our website or making a purchase. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.
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**1. Acceptance of Terms:**
By accessing and using the Plum Effect website, you agree to these terms and conditions, our privacy policy, and any other policies posted on our website.
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**2. Product Information:**
We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of this information. Colors and sizes may vary slightly due to screen settings and manufacturing processes.
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**3. Orders and Payments:**
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Payment must be made in full at the time of placing the order. All prices are in USD and are subject to change without noticed.
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**4. Shipping and Delivery:**
We will make reasonable efforts to ship your order within the specified timeframe. However, we are not responsible for delays caused by factors beyond our control, such as shipping carriers or customs. You are responsible for providing accurate shipping information. Shipping fees are non-refundable.
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**5. Returns and Exchanges:**
Please refer to our separate "Return and Exchange Policy" for information on our policies regarding returns, exchanges, and refunds.
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**6. Intellectual Property:**
You may not use, reproduce, or distribute any content without our written permission.
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**7. Privacy:**
We value your privacy. Please review our privacy policy to understand how we collect, use, and protect your personal information.
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**8. Limitation of Liability:**
The Plum Effect shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.
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**9. Changes to Terms:**
We reserve the right to modify or revise these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
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By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at ThePlumEffect@gmail.com
Last updated: August 2023